The Chess Store
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888-810-2437
8am - 5pm PST, M-F
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Chess Sets with Boards
Wood Chess Sets
Marble Chess Sets
Theme Chess Sets
Brass & Metal Chess Sets
Plastic Chess Sets
Chess Sets (pieces only)
Wood Chess Sets
Theme Chess Sets
Brass & Metal Chess Sets
Plastic Chess Sets
Chess Boards
Value Wood Chess Boards
Wood Chess Boards
The Chess Store Chess Boards
Colorful Wood Chess Boards
Drueke Chess Boards
Italfama Wood Chess Boards
Brass Chess Boards
Leatherette Chess Boards
Rollup Chess Boards
Tournament Chess Set Kits
Chess Club Supplies
Chess Computers
Chess Clocks
Analog Chess Clocks
Digital Chess Clocks
Travel Chess Sets
Wood Magnetic Sets
Wood Folding Sets
Travel Chess Computers
Travel Bags (with pieces & rollup board)
Chess Set Storage
Chess Bags
Chess Boxes
Chess Cases
Chess Tables
Chess Books
Chess Software
Chess DVDs
Backgammon Sets
Other Games
Checkers
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Returns Policy
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The Chess Store
Refunds

If you are not completely satisfied with your purchase, you may return it within 30 days of the ship date with no restocking fee! Merchandise must be received in new or otherwise original condition with all original packaging. Please call The Chess Store at 1-888-810-2437 to request a return authorization (RA) number.� The Chess Store will not accept returns that have not been authorized and assigned a RA number. To return a product follow these steps:

1. Call our toll free number to inform us that you would like to exchange or return a purchase and to receive a return authorization number.

2. Place the product back in the original (or similar) box and packaging.

3. Mark the RA number on the box.

4. Return to:

The Chess Store

20811 NW Cornell Road, Suite 200

Hillsboro, OR 97124

The Chess Store recommends UPS for return shipping. Please read the Shipping Reimbursement policy.
Shipping Reimbursement
The Chess Store DOES NOT reimburse shipping on returns except when the wrong item is shipped. The Chess Store will ONLY reimburse the original shipping amount based on UPS Ground shipping rates. The Chess Store will not reimburse actual shipping paid for by the customer using some other shipping company or third party shipper such as Mail Boxes Etc.. The Chess Store will use its discretion when reimbursing for quality or defect reasons.
Exchanges
You may return any item for an exchange within 30 days. Exchanges shipped in advance of receiving returned items will be charged to your credit card. Upon receiving your returned item we will refund to your account the full price of the returned item. The Chess Store does not provide free shipping on exchanges.
International Returns
The Chess Store does accept international orders. Please keep in mind that international shipping can be very expensive and customers are responsible for return shipping of a product for exchange or refund and including return of items deemed defective by the customer such as electronic chess games. Return shipping costs will be reimbursed if determined an error was made by The Chess Store.


Copyright ® 2010. Please read our Privacy and Returns Policies. 
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