The Chess Store
Subscribe to our Newsletter
To get updates about our store, please subscribe to our mailing list below.
Name:
Email:
We accept Discover, Visa, MasterCard and Amex
banners/the_herd_banner_dark_version_600
The Chess Store is the world's leading chess retailer specializing in high quality chess sets and chess boards. Choose from heirloom quality Staunton wood chess sets to affordable plastic sets. We offer the largest selection of chess sets, chess boards, and other chess products from the best chess companies in the world along with unmatched customer service. Shop from the best chess store and expect the best chess products!

Returns Policy

search
The Chess Store
Refunds

If you are not completely satisfied with your purchase, you may return it within 30 days of the ship date with no restocking fee! Merchandise must be received in new or otherwise original condition with all original packaging. Please call The Chess Store at 1-888-810-2437 to request a return authorization (RA) number.� The Chess Store will not accept returns that have not been authorized and assigned a RA number. To return a product follow these steps:

1. Call our toll free number to inform us that you would like to exchange or return a purchase and to receive a return authorization number.

2. Place the product back in the original (or similar) box and packaging.

3. Mark the RA number on the box.

4. Return to:

The Chess Store

20811 NW Cornell Road, Suite 200

Hillsboro, OR 97124

The Chess Store recommends UPS for return shipping. Please read the Shipping Reimbursement policy.

Shipping Reimbursement
The Chess Store DOES NOT reimburse shipping on returns except when the wrong item is shipped. The Chess Store will ONLY reimburse the original shipping amount based on UPS Ground shipping rates. The Chess Store will not reimburse actual shipping paid for by the customer using some other shipping company or third party shipper such as Mail Boxes Etc.. The Chess Store will use its discretion when reimbursing for quality or defect reasons.
Exchanges
You may return any item for an exchange within 30 days. Exchanges shipped in advance of receiving returned items will be charged to your credit card. Upon receiving your returned item we will refund to your account the full price of the returned item. The Chess Store does not provide free shipping on exchanges.
International Returns
The Chess Store does accept international orders. Please keep in mind that international shipping can be very expensive and customers are responsible for return shipping of a product for exchange or refund and including return of items deemed defective by the customer such as electronic chess games. Return shipping costs will be reimbursed if determined an error was made by The Chess Store.


888-810-2437
8am - 5pm PST, M-F
0 items in your cart
login
cart
checkout
HACKER SAFE certified sites prevent over 99.9% of hacker crime.
Our own exclusive line of premium chess sets.
Our premium wood chess sets with boards or cases from $49 to $149. Incredible values!
The largest backgammon selection on the internet in every price range.
Movies, popular television series like House, magazine features, and more!
banners/tcs_testimonials2.png
banners/tcs_gift_wrap
Copyright © 2009. Please read our Privacy and Returns Policies. 
E-Commerce solution provided by Zoovy.
HACKER SAFE certified sites prevent over 99.9% of hacker crime. We ship UPS
Schools All about chess sets and boards Testimonials Rules the chess Shipping