Our whole family plays chess (almost nightly) so I needed to order an additional set & board that wasn't as expensive as our main chess set.
For the dollar, this chess set with board delivers great quality and value. The chess pieces have nice detail, excellent weight & balance and quality green billiard felt padding. The board is very rich looking even though it is veneered.
We had a small hiccup initially, as the first board that arrived had a little chip damage on one corner. Immediately after contacting their customer service about it via e-mail, The Chess Store quickly replied and shipped out a replacement board without requiring me to return the damaged board back to them which would have cost me additional shipping expense.
From my experience with The Chess Store you can expect and will receive exceptional customer service and value.
Thank you for your great service a great chess set!