About Our Privacy Policy:
The Chess Store, Inc. and Zoovy, Inc. have created this privacy statement in
order to demonstrate our joint commitment to customer privacy. The following
discloses the information gathering and dissemination practices for
www.thechessstore.com:
About our System Security
This site has security measures in place to protect the loss, misuse and
alteration of the information under our control. Information is stored behind a
firewall, against a password protected database system. Whenever sensitive
information is accessed it is transmitted using strong SSL encryption. The
Chess Store may keep a copy of your information on its own system using
Zoovy's WebAPI system, this system may have its own security measures in place.
Customer Information
Customer information including names, addresses, phone numbers, email addresses, and credit card information are kept completely confidential. We do not sell or redistribute your personal information to anyone for any reason!
This Site Provides the Choice to Opt In or Out
This site provides users the opportunity to opt-out of receiving communications
from us at the point where we request information about the visitor. This site
gives users the following options for removing their information from our
database to not receive future communications or to no longer receive our
service. Each time an information email is distributed, you have the option to
use unique unsubscribe url which is attached to each outgoing email. Customers
may unsubscribe at any time by simply logging into their accounts.
This Site May Contain Links to Other Sites
The Chess Store is not responsible for the privacy practices or the content of such Web sites, unless otherwise specified below your information is never shared with other companies, even those who are also using Zoovy technology. In the future Zoovy may provide you the ability to share your information across multiple websites which all utilize Zoovy technology however this will only be done at your explicit request.
This Site Requires Unique Identifiers
This site uses an order form for customers to request information, products, and
services, it also collects visitor's contact information (like their email
address), in some circumstances their unique identifiers (like their pets name,
or mothers maiden name), and financial information (like their account or credit
card numbers). Contact information from the order form is used to send orders
and information about our company to customers. The customer's contact
information is also used to get in touch with the visitor when necessary. Users
may opt-out of receiving future informational mailings; see the choice/opt-out
section below, users may NOT opt out of receiving order notifications, or other
contacts which are deemed essential by The Chess Store.
This Site Requires Financial Information
Financial information that is collected is used to bill the customer for
products and services. Unique identifiers (such as pets name, and mothers maiden
name) are collected from Web site visitors to verify the user's identity.
We Provide the Ability to Correct/Update YOUR information
This site gives users the following options for changing and modifying
information previously provided. Simply visit the customer login area of this
website.
Zoovy.com Tracks IP Addresses
Your IP address is used to help diagnose problems with our server, and to
administer the Web site, in addition your IP address is used to help identify
you and your shopping cart (in conjunction with a cookie.) We also use cookies
to deliver content specific to your interests and to save your password so you
don't have to re-enter it each time you visit our site.
This Site May Have Surveys and/or Contests
Our online surveys ask visitors for contact information (like their email
address). We use contact data from our surveys to send the user information
about our company. The customer's contact information is also used to contact
the visitor when necessary. Users may opt-out of receiving future mailings; see
the choice/opt-out section below. This site may also run contests in which case
we may ask visitors for contact information (like their email address).
Generally this information is used to verify eligibility, however we may also
use contact data from our contests to send users information about The
Chess Store. The customer's contact information is also used to contact
the visitor when necessary (for example winners). Users may opt-out of receiving
future mailings; see the choice/opt-out section below. Financial information
that is collected from our users is used to check the users' qualifications for
registration and bill the user for products and services.
This site may contain Public Forums
This site may include chat rooms, forums, message boards, and/or news groups
available to its users. Please remember that any information that is disclosed
in these areas becomes public information and you should exercise caution when
deciding to disclose your personal information.
Contacting The Chess Store
If you have any questions about this privacy statement, the practices of this
site, or your dealings with this Web site, you can contact:
The Chess Store, Inc.
20811 NW Cornell Road, Suite 200
Hillsboro, OR 97124
Phone: 888.810-2437
Email: service@thechessstore.com
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