Holiday
Shipping Guidelines
Special Notice to
All Customers
We are experiencing a major winter storm in the
Portland area as well as many other areas of the country. Expect delays to
delivery of your order and please keep in mind that UPS does not guarantee
shipping delivery times that are missed because of bad weather.
We
encourage everyone shopping online to order as soon as possible to avoid the
possibility of late delivery. Bad weather can cause delays and there is nothing
either UPS or The Chess Store can do about this. Use the information below to help determine your shipping needs.
Here are a couple of important factors to consider when placing
your order and calculating when it will arrive.
-
The
Chess Store is located just outside of Portland, Oregon and our zip code is
97124. Use the UPS Time-In-Transit Chart on this page or use our zip code on
www.ups.com to
calculate your time-in-transit.
-
Your
order ships next business day if you place it after 8am PST (Friday after
8am ships on Monday) with some exceptions defined below.
-
The
day you place your order, weekends, holidays, and UPS non-delivery days do
not count as time-in-transit days.
-
UPS
does not guarantee late delivery that is caused by bad weather.
Use
the following information to determine what shipping method you need to insure
your order arrives by Christmas Eve Day.
| Shipping Method |
Time In-transit &
Delivery Considerations |
| UPS Ground |
-
Time
in-transit is one to five days depending on the shipping address. Time in-transit
does not include the day your order ships, weekends, holidays, and UPS
non-delivery days.
-
Use the UPS
Time In-transit chart on this page or go to the www.ups.com
to
determine the time in-transit for your address (use Hillsboro and
97124 for our city and zip).
-
Orders
placed by noon PST on Wednesday, December 17 with UPS Ground Shipping will
be shipped on this date and will be delivered to all addresses
in the continental US by no later than December 24.
|
| UPS 3 Day Select |
-
Time
in-transit is 3 days for all U.S. addresses.
-
Orders
placed by noon PST on Friday, December 19 with 3 Day Select shipping
will be shipped on this date and delivered on Christmas Eve Day.
|
| UPS 2nd Day Air |
-
Time
in-transit is 2 days for all U.S. addresses.
-
Orders
placed by noon PST on Monday, December 22 with 2nd Day Air shipping will
be shipped on this date and delivered on Christmas Eve Day.
|
| UPS Next Day Air |
-
Time
in-transit is 1 day for all U.S. addresses.
-
Orders
placed by noon PST on Tuesday, December 23 with Next Day Air shipping
will be shipped on this date and delivered on Christmas Eve Day.
|
|
If in doubt, please
call! |
UPS
Christmas Holiday Schedule
Tuesday,
Dec. 23
Normal pickup and delivery service for air, international and ground packages.
Next Day Air packages picked up today will arrive on Wednesday, Dec. 24. 2nd Day
Air packages picked up today will arrive on Friday, Dec. 26.
Wednesday, Dec. 24,
Christmas Eve
Normal delivery service for air, international and ground packages. No UPS
Ground pickup service today. Pickup service provided for air and international
shipments via UPS On-Call Pickup service, at all UPS Drop Boxes or if
prearranged by Tuesday, Dec. 23. (Next Day Air packages picked up today
will be delivered on Friday, Dec. 26. 2nd Day Air packages picked up today will
be delivered on Monday, Dec. 29.)
Thursday, Dec. 25,
Christmas
No UPS pickup or delivery. (UPS Express Critical service is available for urgent
packages. Call 1-800-714-8779 or visit upsexpresscritical.com.)
Friday, Dec. 26
Delivery of air, international and ground packages. No UPS Ground pickups today.
Pickup service will be provided for air and international shipments if
prearranged by Wednesday, Dec. 24. (Arrange an air or international pickup by
calling 1-800-PICK-UPS or by letting your Account Executive or UPS driver know.)
Air and international packages also will be picked up via UPS
On-Call Pickup® service, at all UPS
Drop Boxes, and at locations of The
UPS Store®.
Tuesday, Dec. 30
Normal pickup and delivery service for air, international and ground
packages. (Next Day Air packages picked up today will arrive on Wednesday, Dec.
31. 2nd Day Air packages picked up today will be delivered on Friday, Jan. 2.)
Wednesday, Dec. 31, New Year's Eve
Delivery of air and international packages only. No UPS Ground pickups or
deliveries today. Pickup service provided for air and international shipments
via UPS On-Call Pickup service, at all UPS Drop Boxes or if prearranged by
Tuesday, Dec. 30. (Next Day Air packages picked up today will be delivered on
Friday, Jan. 2.)
Thursday, Jan. 1, 2009, New Year's Day
No UPS pickup or delivery. (UPS Express Critical service is available for urgent
packages. Call 1-800-714-8779 or visit upsexpresscritical.com.)
Friday, Jan. 2, 2009
Normal pickup and delivery service for air, international and ground packages.
The
Chess Store December Store Hours & Holidays
-
November
Store Hours: 7am to 5pm PST, Monday through Friday.
-
December
Store Hours: 7am to 6pm PST, Monday through Saturday.
-
The
Chess Store will be closed on Christmas Eve Day as there is no UPS pick up.
-
The
Chess Store will be closed on Thanksgiving Day, Christmas Day, New Years
Eve, and New Years Day.
General
Shipping Information
Shipping Methods
The
Chess Store offers variety of shipping methods to meet your needs. We use UPS
most of the services they offer. We also offer USPS Priority Mail for addresses that UPS cannot deliver
to such as post office boxes. You can select your
shipping method when completing the online order form.
In-Transit
Time & Shipping Policies
Orders normally ship next business day.
For calculating delivery, in-transit time
starts the day after your order is shipped and is based on business days (M-F)
only.
APO & FPO Addresses
The Chess Store gladly ships to APO and FPO
addresses.
International Orders
The
Chess Store ships to most "Safe Countries" and we use UPS for most international orders.
Except for Standard UPS to Canada, the shipping amount does not include taxes, duty, and brokerage. These
additional costs vary by country and it is the responsibility of the customer to
pay any applicable fees upon delivery.
Shipment
Notification & Tracking Number
You
will receive an email with tracking information the evening your order
ships. From this email you can track the status of your order. Orders
shipped by USPS Priority Mail will not receive a tracking number.
|
UPS Time In-transit Map
From The Chess Store |
