The Chess Store guarantees the lowest prices. If you find a lower price on one of our competitor's website, we will match or beat their price. Please keep in mind it needs to be the exact same item manufactured by the same
company and it must meet the conditions outlined in our Match Price Policy. We cannot match items that look similar but really
are not the same. To take advantage of the Match Price offer, please follow these simple instructions:
Place your order online at the regular price.
In the order notes, type "PRICE MATCH" and include
the website/product url, item number, and the price you are asking us to
match.
After we confirm the
product and price you found meets all conditions of our Match Price Policy,
we will refund the difference back to your credit card. And we are more than
happy to do it!
We will confirm by
email that we have refunded your credit card and the amount or, if we were
unable to verify the lower price you found.
Match Price Policies
The following conditions
must be met for an item to qualify for a Match Price:
The product must be
exactly the same. This is defined by being made by the same manufacturer,
have the same model number, and UPC where applicable.
The product must be
in stock and available for purchase when we check.
We may not be able
to match price on some products if it is below the minimum price set by our
supplier.
We will not match
price with online auction sites like Ebay, individual sellers, or 3rd party
sellers on any site. It must be a legitimate online store.
Other promotional
discounts including coupons and free shipping cannot be used with a Match
Price.